Our Frequently Asked Questions will Provide
Answers to the Most Common Questions asked by our
Customers. Also Check the Info Section for More
Information.
Classic Plus Size Jewelry Welcomes Your Suggestions - If
you have a Question that you feel should be listed on
this Page, Please Feel Free to Submit you Input to us at:
classicplus@comcast.net
Thank You for Making Us a Top Rated Yahoo Store
Company Information
Classic Plus Size Jewelry
(A Division of Classic Design Jewelers, LLC.)
17 Silverbell Road
Levittown, Pa. 19056
Phone: 215.547.9300
Email: classicplus@comcast.net
Phone Orders
Yahoo! Shopping is a secure site, but If you would like to purchase, but do not wish to Order Online, please contact Customer Service at (215) 547-9300 to place your order - 10:00 AM - 10:00 PM (EST).
Ask Our Customer Service Rep to Call You Back if Your Call is Long Distance or Email us With Name & Phone Number & Ask For a Call Back
Please have the Item Description, Item Number, Size and Credit Card Info Available.
Calls are taken (7) days a week. If we are unavailable please leave a message. We try to return all calls the same day or within (24) hours.
Current Promotions
*** See Free 1st Class Shipping Promotions on Our Home Page. Priority & Express Charges Will Apply if Selected.
Shipping Charges & Estimated Delivery Times
All Orders are Shipped via the United States Postal Service. Orders are Normally Shipped the Next Business Unless Otherwise Noted. You Will be Notified of Estimated Shipping Times for Custom or Special Order Items.
Orders placed after 1:00 PM (EST) Friday will be shipped the next business day (normally Monday, Except for Holidays)
Re-Shipping Charges will be Billed in the Event an Order is Returned to us for Incorrect Address or Not Picked up by the Buyer.
We Can Not Be Held Responsible for Delays which are the result of the Postal Service.
Normal Shipping Prices (See Our Free Shipping & Handling Specials on the Home Page & Checkout Page)
US Postal Service -1st Class
Average Delivery time is 4-7 business days (From Date Shipped)- Some areas May Require longer Delivery Time.
$2.95 ....$0.00 to $24.99
$3.95 ....$25.00 to $59.99
$75.00 & Up -Free 1st Class
USPS - Priority Mail
Average Delivery Time is 2-3 Business Days (From Date Shipped)- some areas may take longer - Not Guaranteed by the Postal Service.
$6.50 ... $0.00 - $14.99
$6.95 ... $15.00- $100.00
$7.95 ...$100.01- $200.00
$8.95 ...$200.01- $300.00
$9.95 ...$300.01- $400.00
$10.95 ...$401.00- $499.99
Free Priority Shipping $500 or More
USPS - Express Mail
Domestic - within the Continental United States USPS Express Mail - Next Day (From Date Shipped) to Most Domestic locations within the Continental United States.
Certain Zip Codes Require a 2 Day Delivery Time. Includes Saturday, Sunday and Holiday Delivery (Some Areas Do Not have Sunday & Holiday Deliveries)
$18.00... $0.00 - $99.99
$19.00... $100.00 - $199.99
$20.00... $200.00 - $999.99
$1,000.00 & UP..............Free
Ring Sizing Guide
Ring Chart is Located at the Bottom of the Page
Site Navigation
Click on the Department (Example: Silver Bracelets)
1) You will then see a list of Items with Photos.
2) Select the Item you want more Information on & Click on the Photo.
3) You will then see the Full Details of the Item & the Order Button. Click on Order & Follow the Instructions
4) If Ordering More Than (1) One of the Same Item, Please Click the Update Quantity Button at Checkout
Return and Exchange Policy
1) Email or Call us Prior to the Return to Request an RA Number. Return Instructions Will be Sent by Email.
Returned Packages Received Without Prior Authorization or if the RA # is Not On the Return Package, as Instructed, Will be Returned to Sender.
Items Must be Received to us Within (30) Days of Receipt (No Exceptions) and Returned In the Original Item Jewelry Box. All Items Must be in the Original Condition - Unaltered, Not Worn, Damaged or Modified in Any Way.
Any Item that is Received Back to us in an Altered or Damaged Condition or Lost in Transit, will not Qualify for an Exchange, Store Credit or Refund.
Buyer Will be Responsible for the Cost to Ship the Return Item (s) Back to the Company. In the Event a Second Exchange is Needed, Normal Shipping Charges Will Apply.
There Will be a $2.00 Re-Shipping Charge for Ring Exchanges for Size, Which are the Result of the Buyer Ordering the Wrong Size.
Certain Customized Items Will Not be Returnable - You Will be Notified of Any Return Exceptions. Your Authorization that You Understand these Terms Will be Requested Prior to your Order Being Processed or Your Credit Card Being Billed.
RETURN OPTIONS
Exchange - You may Exchange for an Item of Equal Value from our Website. Any Order that Requires a Second Exchange Will be Subject to Normal Shipping Charges.
Returns for Refunds Only
Refunds Only - You May get a Refund for the Cost of the Item(s) Returned Less Shipping Charges, Gift Wrapping and a 7% Re-Stocking Fee or a Maximum of $5.00 Whichever is Less. This Fee is for non-recoverable costs for processing the Order & Return.
This Fee is Not Charged on Defective Items as Determined by the Company Upon Inspection at Time of Return.
Refunds and Exchanges are Normally Processed Within (5) Five Business Days.
In the Event of a Refund Normal Shipping Charges or the Actual Shipping Costs to Ship the Order Will be Deducted from the Refund Amount.
The Following Items Will Not Be Accepted for Returns or Refunds to Ensure the Purity of the Item for Health and Sanitation Reasons .
Body Jewelry (Belly Jewelry)
For Orders that Received Free Shipping or Special Shipping Promotions
In the Event of an Exchange for an Order That Received Free Shipping - Normal Shipping Charges Will be Charged to Re-Ship the Exchanged Item.
In the Event of a Refund on Orders that Received Free Shipping - Normal Shipping Charges or the Actual Shipping Costs to Ship the Order Will be Deducted from the Refund Amount.
Item Updates
We Update and Add New Items on a Regular Basis & Have Added a New Items Department for Quick Review of the Latest Postings. Please Stop by Often.
Payment Options
Payments Must be in U.S. Dollars - We accept:
1) Visa, Master Card, American Express and Discover.
2) Paypal - If Ordering with Paypal, Please send your payment to: classicplus@comcast.net
3) Money Orders - All Payments Must be Sent Within (3) Days of the Order Placement. Instructions for Payment Will be Sent by Email After Your Order is Placed.
Mailing List
To Receive Our Monthly Newsletter to Receive Information on Special Offers & Item Updates, Please Join Our Mailing List. You Will Receive a Confirmation Email Confirming Your Opt In. You Must Reply to the Email Confirmation or Your Request Will Not be Completed. We Respect Your Privacy & Do Not Sell, Rent or Give Your Email Address to Other Parties for Solicitation Purposes
Pricing in Shopping Cart
I am Trying to Order, But the Price of The Item in the Shopping Cart at Checkout is Different Than the Listed Price.
Some Items Will Have Increased Pricing Due to Gold or Silver Weight or Size. If you are trying to Order an Item that has Different Pricing Options for Size-Please Read
Only If you See an Item with a Plus Sign and Number Next to the Size Will There Be a Difference in Price. The Amount next to the + Sign will be Added to the Price Listed when you Checkout.
If There is Nothing Listed Next to the Size it Will be The Listed Price.
Example A Bracelet is $24.99 for a 8"- you then see a Different Size that says 9"(+5) - When you Check Out for the 9"Bracelet- the Shopping Cart Will Show $29.99 for that size.
Fraud Notice
We will provide all pertinent information to the necessary authorities and will prosecute to the fullest extent of the law if you attempt to Defraud us with a Stolen or Invalid Credit Card, Fraudulent Money Order, False Billing Information, Etc.
Classic Plus Size Jewelry ( a Division of Classic Design Jewelers, LLC) reserves the right to refuse the processing of any transaction we feel may be of a fraudulent nature.
All Credit Card Purchases Must be Able to Have All Billing Information, Registered with the Issuing Bank, Verified.
Privacy of Personal Information
We Respect Your Privacy and Do Not Sell, Rent or Give our Mailing List to Other Parties.
Some information may be used for Credit Card Processing Approval or Verification.
Bridal Party and Gift Purchases
If purchasing Gifts for your Bridal Party or a Gift Bought in Advance- Email us and indicate your request if you would like to Shop in Advance. Extensions Will be Made on a Case by Case Basis for Extensions. Please E-mail us for Approval Code.
Engraving
At this time we do not do Engraving for our Online orders. We feel that this gives our Buyers the option to Return items if they are not 100% Satisfied. Items that indicate that they can be Engraved, can be done by your local Jeweler or Engraver.
Corporate Orders
Please Contact us with Your Request & for Volume Pricing.
Do You Sell Wholesale?
At this Time we Do Not Sell on a Wholesale Basis.
Do You Do International Shipping & Military Shipping?
Sorry, but due to Postal Restrictions on Shipping Jewelry to many Countries we do not do International Shipping.
We Do Not Do Intenational Shipping that Ships Via U S Shipping Houses.
If in the Military we will ship if your Address is being shipped from a U.S. Base
Payment Options
Payments Must be in U.S. Dollars - We accept:
1) Visa, Master Card, American Express and Discover.
2) Paypal - If Ordering with Paypal, Please send your payment to: classicdesigns2000@comcast.net
Quantity
When I go to check out, the shopping cart does not show enough items for the amount that I want to order. Please E-mail us - many times we do have more inventory in stock, but it may not be indicated in the Inventory System.
Gift Wrapping
We do offer Gift Wrapping for an additional charge of $4.00 per Item. Please check the appropriate box at check out and Indicate if you would like a Gift Message Enclosed.
All Jewelry Items Will be Shipped in Gift Boxes, Unless Otherwise Noted.
Shipping - Custom & Special Order Items
When a Custom or Special Order is Received we will Give an Approximate Shipping Time. Please be Aware that During Certain Holiday Periods, Delays may be Possible. We Will Update you on Status Should there be a Delay.
Helpfu Hints
- Do Not use Silver Cleaner on Marcasite Jewelry or Items that are Oxidized (Black Highlighting) It will Remove the Oxidation and Harm your Jewelry.
- Cuff Bracelets- Always put your Cuff Bracelets on from the Side of Your Wrist. This will Reduce the Constant Strain on it.
- Silver Jewelry - Clean your Jewelry and Dry. Then Store in a Poly Bag - try to remove as much Air as Possible. This will Help Retard the Tarnishing.
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- BIRTHSTONES
January / Garnet
February / Amethyst
March /Aquamarine
April / Diamond
May / Emerald
June / Pearl or Moonstone
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July / Ruby
August / Peridot.
September / Sapphire
October / Opal or Tourmaline...
November / Citrine or Yellow Topaz
December / Blue Topaz or Turquoise |
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- To Determine Your Ring Size
Just Use a piece of string or a thin strip
of paper - wrap it around your finger - mark the point where it overlaps -
then measure from the end to where you marked the paper or string.
Length Ring Size
(in inches) |
- To Determine Your Bracelet or Anklet
Size
Just Use a piece of string or a thin strip of
paper & wrap it around your ankle/ wrist. Mark the string or paper where it
overlaps. Be sure to leave a little extra length so that it drapes to where
you would like it to hang. This will give you an approximate idea of your
size.
Measured Please allow a little extra room for Toggle Clasps, as they require
more space to secure the catch. |
| |
1 13/16 = 4
1 7/8 = 4 1/2
1 15/16 = 5
2 = 5 1/2
2 1/16 = 6
2 1/8 = 6 1/2
2 3/16 = 7
2 1/4 = 7 1/2
2 5/16 = 8
2 3/8 = 8 1/2
2 7/16 = 9
2 1/2 = 9 1/2
2 9/16 = 10
2 5/8 = 10 1/2
2 11/16 = 11
2 3/4 = 11 1/2
2 13/16 = 12
2 7/8 = 12 1/2
2 15/16 = 13
3 = 13 1/2
3 1/16 = 14
3 1/8 = 14 1/2
3 3/16 = 15 |
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