Our Frequently Asked Questions will Provide
Answers to the Most Common Questions asked by our
Customers. Also Check the Info Section for More
Information.
Classic Plus Size Jewelry Welcomes Your Suggestions - If
you have a Question that you feel should be listed on
this Page, Please Feel Free to Submit you Input to us at:
classicplus2001@verizon.net
Thank You for Making Us a Top Rated Yahoo Store- Established Since 2002
Company Information
Classic Plus Size Jewelry
(A Division of Classic Design Jewelers, LLC.)
17 Silverbell Road
Levittown, Pa. 19056
Phone: 215.547.9300
Email: classicplus2001@verizon.net
Phone Orders
Yahoo! Shopping is a secure site, but If you would like to purchase, but do not wish to Order Online, please contact Customer Service at (215) 547-9300 to place your order - 10:00 AM - 10:00 PM (EST).
Ask Our Customer Service Rep to Call You Back if Your Call is Long Distance or Email us With Name & Phone Number & Ask For a Call Back
Please have the Item Description, Item Number, Size and Credit Card Info Available.
Calls are taken (7) days a week. If we are unavailable please leave a message. We try to return all calls the same day or within (24) hours.
CURRENT PROMOTIONS
HOLIDAY GIFT RETURN EXTENSION (FOR GIFTS ONLY) Shop Now Request a Return Authorization by Dec 31, 2009 If Needed
TO QUALIFY - Enter: HOLIDAY GIFT 2009 in the Comments Section at Checkout
All Requests Must Be Made No Later Than Dec 31,2009 - NO EXCEPTIONS
All Terms and Conditions for Our Return Policy (As Listed Below) Will Apply
Items Must be Unused, Unworn or Altered in Any Way. NOT VALID ON FINAL SALE ITEMS
See Any Current Shipping Specials on our Home Page or on the Checkout Page When You Order.
Shipping & Handling Rates & Estimated Delivery Times
All Orders are Shipped via the United States Postal Service and are Normally Shipped the Next Business Unless Otherwise Noted. You Will be Notified of Estimated Shipping Times for Custom or Special Order Items.
Orders placed after 1:00 PM (EST) Friday will be shipped the next business day (normally Monday, Except for Holidays)
Re-Shipping Charges will be Billed in the Event an Order is Returned to us for Incorrect Address or Not Picked up by the Buyer.
US Postal Service -1st Class - We Can Not Be Held Responsible for Delays that are the result of the Postal Service.
Average Delivery time is 4-7 business days (From Date Shipped)- Some areas May Require longer Delivery Time.
$2.95 ....$0.00 - to $19.99
$3.95 ....$20.00- to $49.99
$4.95 ....$50.00-to $74.99
$75.00 & Up -Free 1st Class
USPS - Priority Mail
Average Delivery Time is 2-3 Business Days (From Date Shipped)- some areas may take longer - Not Guaranteed by the Postal Service.
$6.50 ... $0.00 - $14.99
$6.95 ... $15.00- $100.00
$7.95 ...$100.01- $200.00
$8.95 ...$200.01- $300.00
$9.95 ...$300.01- $400.00
$10.95 ...$401.00- $499.99
Free Priority Shipping $500 or More
USPS - Express Mail
Domestic - within the Continental United States USPS Express Mail - Next Day (From Date Shipped) to Most Domestic locations within the Continental United States.
Certain Zip Codes Require a 2 Day Delivery Time. Includes Saturday, Sunday and Holiday Delivery (Some Areas Do Not have Sunday & Holiday Deliveries)
$18.00... $0.00 - $99.99
$19.00... $100.00 - $199.99
$20.00... $200.00 - $999.99
$1,000.00 & UP..............Free
Pricing Calculations at Check Out For Items that Have Different Prices for Size
If you See an Item with a Plus Sign and Number Next to the Size, that amount will be Added to the price Listed when you checkout.
If There is Nothing Listed Next to the Size it Will be The Listed Price.
Example An item is listed for $24.99 for a 7 Inch- you then see a Different Size that says 8(+5) - When you Check Out the cost for the 8 Inch in the Shopping Cart Will Show $29.99 for that size.
Site Navigation
Click on the Department (Example: Silver Bracelets)
1) You will then see a list of Items with Photos.
2) Select the Item you want more Information on & Click on the Photo.
3) You will then see the Full Details of the Item & the Order Button. Click on Order & Follow the Instructions
4) If Ordering More Than (1) One of the Same Item, Please Click the "Update Quantity" Button at Checkout
Item Updates
We Update and Add New Items on a Regular Basis & Have Added a New Items Department for Quick Review of the Lastest Postings. Please Stop by Often.
Bridal Party and Gift Purchases
If purchasing Gifts for your Bridal Party or a Gift Bought in Advance- Email us and indicate your request if you would like to Shop in Advance. Extensions Will be Made on a Case by Case Basis for Extensions. Please E-mail us for Approval Code.
Inventory Quantity
If you need more quantity than is listed, please contact us so that we can try to accommodate your needs.
Engraving
At this time we do not do Engraving for our Online orders. We feel that this gives our Buyers the option to Return items if they are not 100% Satisfied. Items that indicate that they can be Engraved, can be done by your local Jeweler or Engraver.
Corporate Orders
Please Contact us with Your Request & for Volume Pricing.
Do You Sell Wholesale?
At this Time we Offer Selected Items on a Discounted Basis for Volume Orders. A Re-Sale ID Number is Required. Please Call us for Further information.
Do You Do International Shipping& Military Shipping?
Sorry, but due to Postal Restrictions on Shipping Jewelry to many Countries we Do Not do International Shipping.
We Do Not Ship International Orders Via Shipping Houses in the U.S.
If in the Military we will ship if your Address is listed as U.S.
Return and Exchange Policy
1) Email or Call us Prior to the Return to Request an RA Number. Return Instructions Will be Sent by Email.
Returned Packages Received Without Prior Authorization or if the RA # is Not On the Return Package, as Instructed, Will be Returned to Sender.
Items Must be Received to us Within (30) Days of Receipt (No Exceptions) and Returned In the Original Item Jewelry Box. All Items Must be in the Original Condition - Unaltered, Not Worn, Damaged or Modified in Any Way.
Any Item that is Received Back to us in an Altered or Damaged Condition or Lost in Transit, will not Qualify for an Exchange, Store Credit or Refund.
Buyer Will be Responsible for the Cost to Ship the Return Item (s) Back to the Company. In the Event a Second Exchange is Needed, Normal Shipping Charges Will Apply.
There Will be a $2.00 Re-Shipping Charge for Exchanges, Which are the Result of the Buyer Ordering the Wrong Size or Wanting a Different Item.
Certain Customized Items Will Not be Returnable - You Will be Notified of Any Return Exceptions. Your Authorization that You Understand these Terms Will be Requested Prior to your Order Being Processed or Your Credit Card Being Billed.
RETURN OPTIONS
Exchange - You may Exchange for an Item of Equal Value from our Website. Any Order that Requires a Second Exchange Will be Subject to Normal Shipping Charges.
Returns for Refunds Only
Refunds Only - You May get a Refund for the Cost of the Item(s) Returned Less Shipping Charges, Gift Wrapping and a 5% Re-Stocking Fee or a Maximum of $3.00 Whichever is Less. This Fee is for non-recoverable costs for refunds.
This Fee is Not Charged on Defective Items as Determined by the Company Upon Inspection at Time of Return.
Refunds and Exchanges are Normally Processed Within (5) Five Business Days.
The Following Items Will Not Be Accepted for Returns or Refunds to Ensure the Purity of the Item for Health and Sanitation Reasons .
Body Jewelry (Belly Jewelry)
For Orders that Received Free Shipping or Special Shipping Promotions
In the Event of an Exchange for an Order That Received Free Shipping - Normal Shipping Charges Will be Charged to Re-Ship the Exchanged Item.
In the Event of a Refund on Orders that Received Free Shipping - Normal Shipping Charges or the Actual Shipping Costs to Ship the Order Will be Deducted from the Refund Amount.
Payment Options
All Payments Must be in U.S. Dollars - We Accept:
1) Visa, Master Card, American Express and Discover.
2) Paypal
3) Money Orders- All Payments Must be Mailed within Three (3) Days Of Order Placement. Instructions for Payment Will be Sent Via E-mail
Quantity
When I go to check out, the shopping cart does not show enough items for the amount I want to order.
Please E-mail us - many times we do have more inventory in stock, but it may not be indicated in the Inventory System.
Gift Wrapping
We do offer Gift Wrapping for an additional charge of $4.00 per Item. Please check the appropriate box at check out and Indicate if you would like a Gift Message Enclosed.
All Jewelry Items Will be Shipped in Boxes, Unless Otherwise Noted.
Personal Information Privacy
We Respect Your Privacy and Do Not Sell, Rent or Give Our Mailing List Information to Other Parties.
We Do Not Give your information to Other Parties except for credit card verification or to Comply with Law Enforcement if Required.
If you Wish to receive our Monthly Email Newsletter - Please Sign In from Our Website & Reply to the Confirmation Email to Complete Your Request.
Shipping on Custom & Special Order Items
When a Custom or Special Order is Received we will Give an Approximate Shipping Time. Please be Aware that During Certain Holiday Periods, Delays may be Possible. We Will Update you on Status Should there be a Delay.
Ring Sizing Chart - Helpful Hints & Jewelry Info
- Do Not use Silver Cleaner on Marcasite Jewelry or Items that are Oxidized (Black Highlighting) It will Remove the Oxidation and Harm your Jewelry.
- Cuff Bracelets- Always put your Cuff Bracelets on from the Side of Your Wrist. This will Reduce the Constant Strain on it.
- Silver Jewelry - Clean your Jewelry and Dry. Then Store in a Poly Bag - try to remove as much Air as Possible. This will Help Retard the Tarnishing.
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- BIRTHSTONES
January / Garnet
February / Amethyst
March /Aquamarine
April / Diamond
May / Emerald
June / Pearl or Moonstone
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July / Ruby
August / Peridot.
September / Sapphire
October / Opal or Tourmaline...
November / Citrine or Yellow Topaz
December / Blue Topaz or Turquoise |
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- To Determine Your Ring Size
Just Use a piece of string or a thin strip
of paper - wrap it around your finger - mark the point where it overlaps -
then measure from the end to where you marked the paper or string.
Length Ring Size
(in inches) |
- To Determine Your Bracelet or Anklet
Size
Just Use a piece of string or a thin strip of
paper & wrap it around your ankle/ wrist. Mark the string or paper where it
overlaps. Be sure to leave a little extra length so that it drapes to where
you would like it to hang. This will give you an approximate idea of your
size.
Measured. Allow a little extra room for Toggle Clasps, as they require
more space to secure the catch. |
| |
1 13/16 = 4
1 7/8 = 4 1/2
1 15/16 = 5
2 = 5 1/2
2 1/16 = 6
2 1/8 = 6 1/2
2 3/16 = 7
2 1/4 = 7 1/2
2 5/16 = 8
2 3/8 = 8 1/2
2 7/16 = 9
2 1/2 = 9 1/2
2 9/16 = 10
2 5/8 = 10 1/2
2 11/16 = 11
2 3/4 = 11 1/2
2 13/16 = 12
2 7/8 = 12 1/2
2 15/16 = 13
3 = 13 1/2
3 1/16 = 14
3 1/8 = 14 1/2
3 3/16 = 15 |
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